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Privacy Policy

Last updated: August 2026

1. Introduction

Monk Algo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading software services, including TradingView indicators, MetaTrader 5 Expert Advisors, and NinjaTrader 8 strategies.

2. Information We Collect

Personal Information

When you subscribe to our services, we may collect: name, email address, phone number, billing address, and payment information processed securely through Razorpay.

Usage Data

We automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, and time spent on pages.

3. How We Use Your Information

  • To provide and maintain our software subscription services
  • To process payments and send transaction confirmations
  • To send product updates, support communications, and important notices
  • To improve our website and services based on usage patterns
  • To comply with legal obligations

4. Payment Security

All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit/debit card details on our servers. Razorpay's privacy policy governs the collection and use of payment information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Payment processors (Razorpay) to complete transactions
  • Service providers who assist in operating our website
  • Legal authorities when required by law

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@monkalgo.com. We will respond to your request within 30 days.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@monkalgo.com