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Have questions about Monk Algo ORB? Need help with your subscription? Our support team is ready to assist you.
Email responses within 24-48 hours during business days
After subscribing, you receive the MT5 Expert Advisor and/or NinjaTrader 8 strategy files with PDF and video setup guides. Our support team can walk you through the installation process.
The MT5 version works with any MT5 broker offering NAS100. The NinjaTrader 8 version runs on MNQ futures with any compatible futures broker.
Yes — MT5 for forex/CFD prop firms and NinjaTrader 8 for futures prop firms, with adjustable risk settings. Always check your firm's rules before using automated strategies.
Simply email us at support@monkalgo.com with your cancellation request. Your access will continue until the end of your billing period.
Please refer to our Refund Policy for detailed information on refund eligibility and process.